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March 10, 2010

A Belated New Year’s Resolution: No Walled Gardens!

Filed under: gigaom — Tags: , , , , , , , , , , , , , — @ 1:00 am

The Comedy Central-Hulu announcement last week made me recall my New Year’s resolution, one that I wanted to share publicly, and encourage you to embrace as well. It is simple in its concept, but epic in scope. It involves eliminating something from your routine, something unhealthy –- not for your body, however, but for your wallet, and the world at large. In short, I’m asking you to join me in giving up Walled Gardens.

What does that mean? Well basically it means to eschew controlled environments, whatever the cost , and to embrace open platforms with all your heart. In practice, here’s what you’ll have to give up:

iPhone and iPad: This first stipulation is a doozy. Resolve to give up your iPhone, and walk past the iPad display without ponying up. Why do this? Well despite Apple’s claims of embracing everyone, the iPhone and iPad are huge walled gardens. You can’t just load any app -– no, you’re forced to load just those programs that some soulless corporate drone on Infinity Loop deems “appropriate.”

Yes, that means T&A from Sports Illustrated, but not from many other similarly legitimate sources. Want your iPhone to quack like a duck? Sorry. Google Voice, Groovy Sharks — nope, can’t use ‘em, says Apple — and the list just goes on and on.

And the iPad looks to be even worse. Heck you can’t even watch Flash on the darned thing, which tends to obviate much of the most interesting content on the web. Luckily, there are many other awesome alternatives, including the Motorola Backflip, Nexus One, and other great Android phones. And expect everyone else’s pad — from the sexy U1 Hybrid from Lenovo to Dell’s new super-small slate — to deliver more functionality.

These pads will deliver an open, anything-goes platform, for less money, probably. I know it’ll be hard, but this year, vow to embrace an open marketplace of apps, video, web sites and books, rather than a locked down, overpriced, shiny gewgaw.

Kindle: Speaking of books, are you thinking of a Kindle? That’s also a walled garden. Want to buy a book? You have to go through Amazon. Sure you can load your own stuff onto the Kindle, but only via a few formats, and you even have to pay for that privilege. Many other types of e-books simply don’t convert well at all. The Kindle lacks good support for tables and monospaced fonts, has lousy PDF rendering, and worst of all, doesn’t even support the open ePub format.

The lack of ePub means you can’t borrow e-books from your library and read them on the Kindle. It’s as if Jeff Bezos is declaring war on the local library! But even worse, the Kindle is the roach motel of e-books: Books go in, but they never come out.

Luckily there are other options. f you must have an e-reader today, opt for Sony’s latest touch version. But if you can wait, do. There were zillions of e-readers on display at CES, and by this fall we should see an explosion of low-cost E Ink-based alternatives that support open standards and a wide variety of off-the-shelf books.

Hulu: And that leads me to Hulu. Although web-based, Hulu is another walled garden, locking you into its platform. Want to see it on Boxee? Sorry. Oh, well, maybe you can now, but probably not tomorrow. What about other over the top services? Not likely. Hulu is designed for PC viewing only, even though any 15-year-old can easily figure out how to connect a PC to the big screen. And now Hulu’s been out-gardened by Comedy Central, which is pulling its programs, among them “The Daily Show” and “The Colbert Report,” viewable only at ComedyCentral.com –- another walled garden!

NBC’s Olympics coverage was yet another ridiculous approach to walling off viewership and screwing consumers. And don’t even get me started on TV Everywhere, the misguided attempt to transmogrify the ultimate walled garden –- cable TV –- into a narrowly protected online universe. It just isn’t going to work, guys. Instead, embrace open video platforms like YouTube –- which you can embed and watch everywhere — along with Boxee, Roku, Popcorn Hour, Play On and other wide open services and providers (including Revision3, where I work).

Why? Because these walled gardens are not only expensive, they lock you in to a never-ending merry-go-round of price hikes, poor customer service and reduced choice. In the end they will turn the Internet into a monolithic series of silos, accessible only to those with the money, influence or power. The promise of a democratic medium that lets you reach the entire world with your voice, your vision and your creativity will be gone forever, locked behind corporate palaces that will turn us all into nameless, faceless drones.

Well, maybe it won’t be that bad. But still, I’m staying away from the iPhone, the iPad, the Kindle and Hulu this year. And you should, too.

Jim Louderback is CEO of Revision3. He was previously vice president of Ziff Davis Media and Editor-in-Chief of PC Magazine and PCMag.com.

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A Belated New Year’s Resolution: No Walled Gardens!

March 9, 2010

Apple vs. HTC Lawsuit a Warning Shot to Disrupt Competitors?

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Fortune quotes Oppenheimer’s Yair Reiner, who thinks Apple’s patent infringement suit against Google Android and Microsoft Windows Phone manufacturer HTC was a warning shot meant to disrupt competitors’ roadmaps:

“Starting in January, Apple launched a series of C-Level discussions with tier-1 handset makers to underscore its growing displeasure at seeing its iPhone-related IP [intellectual property] infringed. The lawsuit filed against HTC thus appears to be Apple’s way of putting a public, lawyered-up exclamation point on a series of blunt conversations that have been occurring behind closed doors.

“Our checks also suggest that these warning shots are meaningfully disrupting the development roadmaps for would-be iPhone killers. Rival software and hardware teams are going back to the drawing board to look for work-arounds. Lawyers are redoubling efforts to gauge potential defensive and offensive responses. And strategy teams are working to chart OS strategies that are better hedged.”

What changed?

“Top-tier handset makers continued to avoid implementing multi-touch, but Apple could safely assume that they were hanging back to gauge Apple’s response to Motorola and HTC. If there wasn’t one, the OEMs would likely read the silence as a green light, especially after Google also moved to enable multi-touch on its Nexus One phone.

It was likely in order to counter that perception that Apple began reaching out to handset OEMs in January and explaining in no uncertain terms that it was now ready to do battle–and not just on multi-touch. It was ready to press its case along a number of axes that had made the iPhone experience unique, from the interpretation of touch gestures, to object-oriented OS design, to the nuts and bolts of how hardware elements were built and configured.”

He believes it’s working, and might end up driving people away from Android and… towards Windows Phone.

Nice.

Apple vs. HTC Lawsuit a Warning Shot to Disrupt Competitors? is a story by TiPb. This feed is sponsored by The iPhone Blog Store.

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AT&T looks to be detracting from the Android experience with the Backflip

Posted by Matthew Miller @ 4:28 pm

Categories: AT&T, Android, Google

Tags: Google Inc., Device, AT&T Corp., Mobile Operating Systems, Smart Phones, Consumer Electronics, Personal Technology, Matthew Miller

Apple must have put some major pressure on AT&T when they launched the iPhone and were able to roll it out with no AT&T crapware installed or even anything related to AT&T appearing on the phone. I purchased an HTC Fuze and Nokia E71x over the last couple of years in addition to my iPhones and both of these devices were so loaded with unremovable junk that I had to do all I could to wipe them clean and that still wasn’t enough to make them as good as they could have been. People have been waiting quite some time for AT&T to launch their first Android device and unfortunately it looks like AT&T ruins the experience yet again with what Android and Me reports as the most cripped Android experience with the Motorola Backflip.

I held the Motorola Backflip for a few minutes at CES 2010 and thought it was quite an interesting device with a back that is touch sensitive so you can control the navigation on the display. However, it is an older generation device with the 528 MHz processor and older version of the Google Android OS. We also heard recently about the odd replacement of Google Search with Yahoo! Search by AT&T. I understand it is not really a branded Google device with MOTOBLUR as the focus, but it is very strange to have a Google Android device without Google as the default search engine.

The folks at Android and Me reported on two other issues with the Motorola Backflip, including the inability to install apps unless they are through the Android Market and inability to remove any of the AT&T bloatware (reported to be something like a dozen apps). I have used the ability to install apps outside the Android Market for a few apps on my devices and in reality this is probably not that much of an issue. You know my feelings on AT&T bloatware though and this is a big deal for me. I understand if a carrier wants to add apps for their services and utilities, but AT&T goes overboard and the user should have the ability to hide or remove these if they do not want to use them. I wonder if AT&T will get any more Google Android devices because this first attempt is not very promising.

What we see here on the Backflip also caused me to start thinking about what AT&T will do to ruin a Palm webOS device. An AT&T slide at CES 2010 showed that they would be getting a webOS device, but Palm has never said this and we have seen no further information on such a device. If it is loaded with more crapware, that won’t help Palm out at all.

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AT&T looks to be detracting from the Android experience with the Backflip

March 8, 2010

If the iPhone can do video calling, will AT&T’s network handle the pressure?

Posted by Joel Evans @ 2:14 pm

Categories: Apple, Wireless carriers, iPad, iPhone, mobile services

Tags: Apple iPhone, Network, Video Call, AT&T Corp., Video, Corporate Communications, Marketing, Joel Evans

Apple is known for keeping a tight lid on any information related to its upcoming products. As a result, rumors fly high and it’s not until the day of release or the official announcement of a new product that the public knows for sure what’s coming from Apple. To that end, it’s no surprise that the latest rumor around the “iPhone 4G” supporting video calling is getting everyone excited.

Here’s some quick background information: video calling on the iPhone has been rumored for a while, and even before the iPhone 3GS made its debut, there were rumored photos floating around, depicting a spot for a front facing camera. Well, the 3GS has been out for a while now, so the people are hoping for a refresh in the form of the “iPhone 4G”. What makes these latest rumors around video calling a bit more possible, though, is that a substantial mobile operator in the UK seems to be the source of them.

According to FSM.com, the UK’s O2 has updated its latest iPhone plans and in this update is the addition of prices for video calls. While that might be enough to get the rumors really flowing, the system files in the latest SDK are also showing the ability to do video calls.

All signs are definitely pointing towards video calls coming–at least to the UK. The bigger question will be whether or not AT&T will offer the video calling and if it does, will the network be able to handle it?

Recently AT&T mentioned that it wasn’t worried about its network’s ability to handle the traffic from the iPad since it figured most people would use it on Wi-Fi. With the next generation iPhone potentially offering video calling, one can only assume that AT&T will once again be called out for its network capacity issues.

As an iPhone user I would like the ability to do video calling but definitely don’t want to see my quality of service suffer. It seems that my iPhone is finally working the way I need it to on the AT&T network, but with the introduction of the iPad and the potential of video calling, my iPhone will no doubt suffer the consequences.

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If the iPhone can do video calling, will AT&T’s network handle the pressure?

Stuck in the iPhone mindset, AT&T locks down apps on their first Android phone

Our full review of the Motorola Backflip should be up in a few days, but a few words of wisdom in the mean time: Don’t buy it. Between its crazy form-factor and the hidden trackpad tucked on the back of the display, everything we took as merits at face value have devolved into novelties.

Worst of all, it seems AT&T has taken a page from their time with the iPhone that no one wanted them to take. Like the iPhone — but unlike any other Android handset we’ve seen — the Motorola Backflip can’t install applications from any sources beyond the official, on-handset application store.

By default, all Android handsets are soft-limited to installing applications solely from Google’s Android Market. If a user tries to install an app through the browser with a brand new handset, they’ll get an error message telling them that they’ll need to flip a switch in the configuration screen before they can download from “Unknown Sources”. Alas, this switch is no where to be found on the Backflip.

While it can be said that Android’s less-restrictive market should make this a non-issue, it doesn’t. Certain applications, like Junefabric’s PDANet tethering application, can only be installed through the browser. Other times, developers will want to release their applications in beta form to a limited number of users outside of the market — something which, as it stands, Backflip owners will be unable to partake in.

What do you think? Knowing that AT&T is playing gatekeeper on Android, would you still buy a Backflip?

[Thanks John R.!]


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Stuck in the iPhone mindset, AT&T locks down apps on their first Android phone

Best of Smartphone Experts, 7 Mar 2010

Best of Smartphone Experts, 7 Mar 2010 is a story by TiPb. This feed is sponsored by The iPhone Blog Store.

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March 7, 2010

TELUS Motorola MILESTONE Review

Filed under: bgr — Tags: , , , , , , , — @ 6:25 pm

telus-milestone-3

It’s been out in Canada for a little under three weeks now, but the Motorola MILESTONE has already proven itself to be quite the popular handset thanks in part to all of the Canadians watching American TV and witnessing Verizon’s huge media blitz for the DROID. For a device that has been on sale in one form or another for many months, we have to wonder — is the MILESTONE still worth it? Put on your reading glasses, sit back and relax, and join us after the jump for our hands on the the TELUS Motorola MILESONE to find out.OS

Seeing as this is a hardware review we decided we’d bypass once again dissecting Android because everything that needs to be said about the Android OS has already been said by BG in his epic Android tirade post. If you’re seething at rage just thinking of what it is he said or simply as the prospect of reading well over 1,400 words then let us quickly catch you up to speed: Android, while a damn fine OS that has all the promise in the world, has “practically no human emotion with Google when it comes to technology. Everything is statistical and analytical.” On we go.

Tech Specs

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When its EV-DO counterpart came out late last year, it was easily the most advanced Android handset to come to market. Quite a lot of things have changed since that time — what with the release of the Nexus One and the announcing of the Desire — but as it stands, the MILESTONE is still no slouch. Here are some key specs to keep in mind before you go on:

  • Android 2.0.1
  • 550MHz OMAP3 processor
  • 256MB RAM / 512MB ROM
  • 3.7″ WVGA capacitive touchscreen display
  • 5 megapixel camera with dual-LED flash
  • aGPS with MotoNav pre-loaded
  • Wi-Fi 802.11b/g
  • 10.2Mbps UMTS/HSDPA
  • 6.5 hours talk time / 380 hours standby (3G)
  • 60mm x 115.8mm x 13.7 mm, 165g

Build Quality

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As far as build quality goes, it’s pretty hard to fault the MILESTONE. On the top half of the device we have the display, encased by a metal bezel, and made up of a sturdy slab of plastic that does a more than admirable job of resisting scuffs and scratches. Underneath this is a fairly unique sliding mechanism that relies not on an easily breakable spring but a simple and unseen rail system. When pushed open or closed, it locks itself into place with a delightfully reassuring “click”.
On the lower half of device is where we see the plastic components come out of hiding. But fear not because they’re amongst the best we’ve ever encountered. The bezel immediately surrounding the keypad and d-pad is matte black while the entire backing of the device is made up of rubberized plastic save for the rectangular piece directly below the camera module that bears the “with Google” mark. Your average hardware-related creaks and groans and nowhere to be found on this device.
The only real concern we have with the hardware is the volume rocker/camera zoom because it’s looser than… well, we’ll let you fill in the blank. All of this high quality fit and finish means that the MILESTONE weighs in at an incredibly hefty 165g but oddly enough it feels great in the hand and surprisingly light in pockets. Bonus: This weight equals crime deterrent.

Display

It’s not an AMOLED nor is it even Super AMOLED, but for the life of us, we haven’t come across many screens that have wowed us like the 3.7″ WVGA display on the MILESTONE. Popping to life with rich color, easily viewable from all angles and bright enough to overcome direct sunlight, this display is also very accurate making things like web-browsing and typing on the virtual keypad all the easier. How would we rank it overall? Second only to the iPhone, but just by a few hairs because of the slightly better capacitive factor.

Keyboard

We know it looks like it might be nightmare to type on what with its lack of very flat surface, lack of major definition and overall footprint, but the QWERTY keyboard on the MILESTONE is actually quite nice. Okay, it doesn’t even come close to anything RIM makes and could definitely have used a bit more refining before the design was finalized (who in God’s name thought the tiny spacebar, two blank keys and non-sensical punctuation layout was a good idea?), but after a few days we think most people will be rather happy with it. And let’s be honest: with the stock Android virtual keypad being as bad as it is (who actually likes it?) you’re really going to want to use the real deal as much as possible. Or get Swype.

Camera

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The MILESTONE’s 5 megapixel auto-focus camera is barely passable as a camera on a modern smartphone. It boots up in an acceptable amount of time, but the saving of images consistently took 4 plus seconds. The worst part is that after going through the whole boot up, focus, snap the pic and save it routine, any special moment you had hoped to capture forever will invariably come out looking like they were taken on a VGA webcam in a dimly lit room way back in the early 2000’s. Just in case you were wondering, the dual-LED flash seems to be as effective as the goggles Radioactive Man once infamously wore. Yeah.

Multimedia

Simply put, Android needs some work when it comes to multimedia. It can do everything you want reasonably well, but the interface feels rushed and incomplete and, what’s more, is quite clunky and cumbersome. We did find ourself enjoying videos if only for the screen, but things like the music player might prove to be a cause for concern for those hat refuse to carry a phone and a dedicated MP3 player. Nonetheless, it still manages to do an admirable job given what we honestly feel is a lack of effort on Google’s part.

Browser

telus-milestone-browser

Thanks to the MILESTONE’s snappy processor, awesome display and a little thing called multi-touch, the web experience on the MILESTONE is fantastic. We hate to do it, but for the sake of a benchmark that everyone can understand, we pitted the device against an iPhone 3GS (you knew this was coming, didn’t you?), the de facto standard for mobile web browsing. Speed wise both devices loaded up content-heavy sites within +/- 2 seconds of one another over 3G and 1 second over Wi-Fi. What set them apart, however, is rendering. We really appreciated how big everything seemed on the MILESTONE and how easy it was to read even the tiniest text, but overall the  iPhone 3GS did a much better job of accurately and properly rendering websites as they’d appear on a desktop. But again, it’s a very close call.

Email Support

Being a product of Google, Android naturally has great Gmail support built into it and supports all of the goodies you’d expect like labels (sadly you cannot create, edit, or remove them), stars and search so we’ll leave it at that. The thing we really want to talk about is Exchange. Yes, the MILESTONE supports it, but we use the word support loosely. We hooked up one of our Exchange accounts to the MILESTONE and, truth be told, we wouldn’t count on Android for our BGR email if you paid us. Here’s a few reasons why: On several occasions the notification panel let us know we have a new Exchange email only for us to find it actually hadn’t been downloaded by the Email. This either led to us having to wait 5 seconds (!) while a sweet and simple text email was downloaded or manually hit Menu > Refresh. No doubt this is a bug and will likely be addressed in a future update, but the reality is we have no idea when an update is coming and have no guarantees it will completely fix the issue. Another fatal flaw with Exchange is folders because you can’t actually place an email into a folder of your choosing. To make matters worse, you can’t look at emails that are already in folders that are older than the maximum length you set up for synchronization (it caps out at one month). Add to this the fact you cannot even do something as basic as search for messages and the picture is quite clear: business users stay the hell away, get on board with Google Apps, or use one of the hideous looking but very function third party clients like Touchdown.

Telephony

We don’t often use our cell phones for actually calling people any more thanks to things like email, IM, BBM and SMS, but when we do we demand excellence, and thankfully the MILESTONE delivers. Calls came in loud and clear on both ends, and a few of the people we spoke to made a point of mentioning the lack of background noise.

The Network

telus-milestone-speedtest

Reality check: TELUS’s HSPA+ network is brand new and most of its customers are still milling about in the land of EV-DO. Because of this we think it would be unfair and inappropriate for us to compare its network (or Bell’s, for that matter) to Rogers’s which has been at the GSM/HSPA game for years. Having said that, commenting on it in and of itself is fair game. So how then would we summarize the network? Mind-numbingly fast. In fact, we ran speed tests on a daily basis and not once did we see speeds drop below 4Mbps.

Two Huge Issues

So far most of what we have said about the MILESTONE is positive, so naturally it’s time for two huge drawbacks.
The first is that paid apps from the Android Marketplace are unavailable in Canada. So unless you want to be greasy and get into pirating apps, you’re just going to have to make do without. Hope might be on the horizon considering it was just this week a spokesperson for Google mentioned the possibility of an announcement related to paid apps in Canada as early as next week, but this wouldn’t be the first time we’ve heard such a thing.

The second major drawback won’t hit everyone like the lack of paid apps, but it will sting the keeners. As you no doubt know, one of the greatest things about Android devices past is the ease in which users can root, hack, and load custom ROMs. Unfortunately when it comes to this particular device, Motorola has made what we consider to be a very weak move in locking up the bootloader. It doesn’t mean hacking is forever out of the question, it just means it’s going to be tough and take some time (odds are someone ends up gaining root access not too long after the first software update is issued). Nonetheless, we can’t help but think such a move violates the spirit of Android and is just plain odd considering the DROID does not have this restriction. “Smartphone Without Limits”? our asses.

Overall

There’s no denying that we’ve had some pretty uncomplimentary things to say about the MILESTONE, but it must not be forgotten that we’ve also given it a lot of praise. As we sit back and try and think of how to sum up our thoughts into a few sentences, we can’t help but come to the inevitable conclusion that, despite our perceived flaws, we think the average consumer who is out for a smartphone will really enjoy the MILESTONE provided they’re okay with dedicating some time to what is for some a bit of a difficult learning curve. As for the nerds, it’s really hard to say. If you’re not totally put off by the lack of paid apps and the fact that rooting is presently an issue then we say give the MILESTONE a shot. After all, we like it.

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TELUS Motorola MILESTONE Review

March 6, 2010

MobileTechRoundup show #199, iPhone out, Palm in, Devour thoughts

Posted by Matthew Miller @ 5:26 pm

Categories: Android, Apple, Google, HTC, Palm, Podcast, T-Mobile, Verizon, WebOS, iPhone

Tags: MobileTechRoundup, Apple iPhone, Palm Inc., Smart Phone, Apple Inc., James, Kevin, Smart Phones, 3G, Cellular Phones

Listen here (MP3, 32.3 MB, 35:10 minutes)

Subscribe to the show with this link (RSS)

motr_cover.jpg

We missed recording last week while I was up on a shipcheck in Alaska, but James, Kevin, and I were able to record MobileTechRoundup show #199 today thanks in part to my Nokia N900 and T-Mobile 3G data connection. Kevin talked about no longer having an Apple iPhone, while I no longer have the Overdrive and moved to the Verizon Palm Pre Plus. James has the Motorola Devour and offered some initial thoughts on the device. We couldn’t avoid talking about the Apple lawsuit against HTC and sure hope it doesn’t have a negative impact on the smartphone world. Kevin has the Dell Mini10 with Intel N450 and talked a bit about his experiences with it.

The rest is here:
MobileTechRoundup show #199, iPhone out, Palm in, Devour thoughts

March 4, 2010

U.S. Mobile Market: Highly Competitive, and the iPhone Still Rocks

Pretty much everything you’ve read about the U.S. mobile industry is true: The networks suck — some more than others — and the iPhone is still a king-maker. Yet according to data collected by Wireless Intelligence, during the quarter ended Dec. 31 2009, 5.9 million net new subscribers signed up for wireless services, the highest number of new adds made during a three-month period in three years.

The battle for subscribers among carriers is best reflected in the recent moves made by Verizon and AT&T. Verizon, which ended December 2009 with 91.2 million subscribers, has launched a slew of smartphones, including the much-hyped Motorola Droid. The company also launched a nasty ad campaign to highlight AT&T’s network weakness. The net result: it added 2.2 million net new subscribers during the most recent quarter, the most since the third quarter of 2008. As Jon Groves, analyst with Wireless Intelligence, writes in the report:

In comparison, thanks in part to Apple’s iPhone, AT&T added 2.7 million net new subscribers, taking its total to 85.1 million.Head-to-head after stripping out reseller and wholesale net additions, Verizon reported 1.2 million net additions in 4Q09 against AT&T’s 900,000…However, the iPhone yet again remained a very strong proposition for AT&T, with 3.1 million iPhone account activations reported in the fourth quarter — the second-ever highest quarterly total – of which more than a third were new AT&T subscribers…The remaining operators continue to feel the squeeze outside of the device exclusivity and coverage available from AT&T/Verizon in the contract market and the ‘unlimited’ offerings from the likes of Straight Talk in the prepaid segment.

You can drill down into individual wireless carriers numbers by checking out the GigaOM Q4 Wireless Scorecard.

The growth during the quarter also masked some dangerous trends, however. As Chetan Sharma, a contributing analyst for GigaOM Pro, recently pointed out, during the last three months of 2009, “voice ARPU declined by a substantial 98 cents for U.S. carriers” and “data ARPU increased by a mere 4 percent to 53 cents as overall ARPU decreased 45 cents on the year.”

USmobilemarket2009-taleofthetape.gif

Related content from GigaOM Pro (sub req’d):


Everybody Hertz: The Looming Spectrum Crisis

Thumbnail image courtesy of Flickr user Rennett Stowe

The rest is here:
U.S. Mobile Market: Highly Competitive, and the iPhone Still Rocks

March 3, 2010

Smartphones: So advanced yet so hampered by ancient business models

Posted by Larry Dignan @ 2:30 am

Categories: AT&T, Android, Apple, Bing, General, Google, Mobile, Motorola, Smartphones, Telecommunications, Verizon, Wired & Wireless

Tags: Google Inc., Verizon Communications Inc., AT&T Corp., Web Browser, Smartphone, Motorola Devour, Nexus, GPS, Handhelds, Web Browsers

AT&T manages to remove Google’s search from an Android device. Verizon Wireless on the Devour drops in its Verizon Navigator to compete with Google’s GPS capability. Meanwhile, apps like Bing are being force fed to users and browser choice is a pipe dream on most mobile phones.

How exactly did we arrive at such advanced mobile devices being hamstrung by primitive business models? Welcome to the wonderful world of wireless where vertical integration, business deals and other hangups remove the choice that you expect everyday on your PC.

The basis of this rant comes via the Motorola Backflip (right), which has been neutered by AT&T. For the uninitiated, Yahoo and AT&T have been long-time partners. The companies have partnered on everything from mobile search to customer portals to broadband services.

On that basis, AT&T’s move to uproot Google’s search, which not-so-surprisingly is tightly integrated with the Android operating system, isn’t all that surprising.

If you ponder AT&T’s Backflip approach in a vacuum there’s a “so what?” appeal to it. Frankly, AT&T’s move isn’t any different than Verizon giving me a Bing icon I never asked for on my BlackBerry. Simply put, this is a case of another carrier dictating your user experience. It’s not like consumers in the U.S. aren’t used to that scenario.

But if you zoom out just a smidge you realize how much you’re impacted by these various partnerships you just don’t care about. And it’s not just the carriers at play here. Ever want to try another browser on the iPhone or BlackBerry Storm? Good luck with that. On smartphones, we take the browser we are given—with the exception of Opera in some cases—and we like it even if the browser sucks. Smile folks, you have no choice.

The problem is that these wireless carrier-phone makers-OS-search battles are going to get quite messy for the consumer and nothing will work well. Google will obviously try to integrate Android with its services. So will Apple. AT&T and Verizon will crowbar their paid services in. Add it up and you have one very clunky cutting edge smartphone.

Take Verizon’s Motorola Devour. Andrew Nusca recently reviewed the device and noted that:

It’s also preloaded, unfortunately, with Verizon Premium Services such as VZ Navigator and VCast. While I understand the business interest for Verizon Wireless to use its own (pay-to-play) services, they remain inferior or, at best, equal to the Google versions found on the Droid.

It’s just messy out there. Why would I pay for the Verizon Navigator when I could use Google Maps as a GPS? The Devour has Motoblur, Android and Verizon services preloaded. That’s a lot of competing software.

Where’s this headed? Perhaps right into Google’s hands. Google wants to sell the unlocked version of the Nexus One to the masses (or at least the early adopters in the house). Courtesy of these smartphone icon wars there’s suddenly an economic case for going with an unsubsidized phone.

Let’s assume Verizon will plaster its Navigator onto the Nexus One and screw up Google’s GPS. For a GPS happy consumer, the plan would be to buy the Nexus One and replace the need to buy a GPS device for the car dashboard. It’s obviously cheaper to do that with a subsidized phone. But if Verizon messes with Google’s GPS you could justify buying an unlocked phone. The math works like this: Nexus One cost ($529) minus cost of GPS device ($200) separately minus what you’d have to pay a year of Verizon Navigator service ($120). Suddenly that unlocked Nexus One looks more palatable.

Would you pay a premium for a phone that isn’t mucked up with all of these various business deals and icons? You bet. It’s just a question of how much.

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Smartphones: So advanced yet so hampered by ancient business models

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